fp777 Privacy Policy
fp777 treats the protection of your personal information as its highest priority. This policy provides a detailed description of how we collect, store, and use information.
Introduction and Purpose
General Overview
fp777 ("we", "our", "platform") provides a safe and reliable service for online gaming users in Bangladesh. When you create an account on fp777, use our website, or access any of our services, you agree to the terms described in this privacy policy.
The purpose of this privacy policy is to clearly inform you what kind of information fp777 collects, why it is collected, and how that information is used. We believe that protecting each user's information is a fundamental right.
What Information We Collect
Types of Information Collected
Personally Identifiable Information
During account registration and verification, we may collect the following information:
- Full name and date of birth
- Email address
- Mobile number (for bKash, Nagad, Rocket, or Upay verification)
- National ID or passport number (for KYC verification)
- Current address
Financial Information
Information required to process transactions:
- bKash, Nagad, Rocket, or Upay account number
- Deposit and withdrawal transaction history
- Record of bonus and promotion claims
Technical Information
When you visit the fp777 website, the following is collected automatically:
- IP address and device information
- Browser type and language settings
- Pages visited and session duration
- Cookie and session identifier information
- Referral source (where you came from to reach our site)
Gaming Activity Information
Information related to your activity on the fp777 platform:
- Play history and betting records
- Win and loss statistics
- Preferred game types and playing style
- Responsible gaming limit settings
Purpose of Information Use
How We Use Your Information
fp777 uses your information only for legitimate business purposes and to provide you with the best service. The main purposes of information use are described below:
3.1 Account Management and Security
- Account creation, verification, and maintenance
- Identity verification (KYC process)
- Prevention of unauthorized access and fraud
- Password recovery and security alerts
3.2 Transaction Processing
- Processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay
- Enforcing the minimum ৳200 deposit and minimum ৳1,000 withdrawal rules
- Verifying information to complete withdrawals within 10 to 45 minutes
- Transaction dispute resolution and record keeping
3.3 Customer Service and Communication
- Providing 24/7 live chat support in Bengali
- Resolving technical issues
- Sending important account-related notifications
- Information about bonuses and promotions (with your consent)
3.4 Responsible Gaming
- Setting gaming limits and enforcing self-exclusion
- Identifying problematic gaming behavior and providing support
- Restricting access for users under 21 years of age
3.5 Legal Obligations
- Complying with Anti-Money Laundering (AML) regulations
- Maintaining records in accordance with applicable laws and regulations
- Providing information upon request from regulatory authorities
Information Disclosure and Sharing
Sharing Information with Third Parties
fp777 never sells or commercially transfers your personal information. However, in specific circumstances we may share limited information:
4.1 With Service Partners
Only the necessary information is shared with trusted service providers who assist with payment processing, technology infrastructure, and customer support. These partners are required to comply with our privacy standards.
4.2 For Legal Requirements
Information may be disclosed pursuant to a court order, a lawful request from a government or regulatory authority, or as required by applicable law. In such cases, we will try to notify you as much as possible, if legally permitted.
4.3 For Fraud Prevention
Information may be shared with relevant authorities or industry partners as needed to investigate and prevent fraud, money laundering, or other illegal activities.
Cookie Policy
Cookie and Tracking Technology
The fp777 website uses cookies and similar technologies to improve your browsing experience and to keep our services functioning correctly.
Essential Cookies
These cookies are essential for the basic functionality of the website — such as maintaining login sessions, security verification, and saving language preferences. Without them, fp777 does not work properly.
Functional Cookies
Used to remember your preferences and settings, such as your preferred game category or display settings. These make your experience more personalized.
Analytics Cookies
Used to understand which parts of the website are used most. This information helps us improve our services. You can disable these cookies from your browser settings.
Data Protection Measures
Our Security Infrastructure
fp777 has implemented modern technical and administrative measures to protect your information. Our security technology includes:
SSL Encryption
All data transfers on our site are secured by SSL/TLS encryption. This ensures that no third party can read or alter your information.
Two-Factor Authentication
An additional verification layer is used to protect your account, guarding against unauthorized access.
Secure Data Storage
Your information is stored in encrypted databases. Only authorized personnel can access the necessary information.
Regular Security Audits
Our systems undergo regular security reviews and testing, which help identify and address potential vulnerabilities.
Your Rights and Choices
Your Rights Regarding Your Information
As an fp777 user, you have some important rights over your own information. We are committed to respecting these rights:
7.1 Right to Access
You can request fp777 at any time to let you know what information we hold about you. We will provide you with complete information within a reasonable time.
7.2 Right to Correction
If your account contains incorrect or incomplete information, you can request that it be corrected. Some information can be updated directly from account settings; for others, please contact our support team.
7.3 Right to Deletion
In certain circumstances you may request that your information be deleted. However, we may be required to retain some information for a specified period due to legal obligations or legitimate business reasons.
7.4 Right to Withdraw Marketing Consent
You may withdraw your consent to receive promotional messages and offers at any time. Make this change through account settings or via our support team.
To exercise any of the above rights, please contact our support team by email: [email protected]
Data Retention Period
How Long Information Is Kept
fp777 does not retain your information longer than necessary. The data retention guidelines are described below:
Active Account
All your information is retained for as long as your account is active. This information is necessary to provide your services, ensure security, and meet legal obligations.
After Account Closure
Even after an account is closed, some information is retained for a defined period to meet legal obligations, resolve disputes, and comply with anti-money laundering regulations. Once this period has passed, the information is securely deleted.
Technical Logs
Server logs, error reports, and security monitoring data are kept for a limited period and then automatically deleted.
Protection of Minors
For Those Under 21 Years of Age
fp777's services are available to users aged 21 and above only. We do not knowingly collect information from anyone under 21. If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account.
If you believe a minor has created an account on fp777, please contact us: [email protected]
Policy Changes & Contact
Policy Updates & Contact
Policy Changes
fp777 reserves the right to update this privacy policy at any time. For significant changes, we will publish a notice on the website and, where applicable, notify you by email. Please visit this page regularly to stay informed about the latest policy.
Contact
If you have any questions, complaints, or requests regarding this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali